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Case Study

Franklin International seals the deal with stress-free network implementation

See how Franklin International expanded employee access to advanced primary care with a turnkey implementation that required no construction and no disruption.
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For manufacturers, consistent access to high-quality healthcare isn't a given—especially for employees without a regular care relationship. When healthcare gaps go unaddressed, the effects surface in productivity, retention, and workforce health. Franklin International found a smarter path forward.

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ABOUT FRANKLIN INTERNATIONAL

A Columbus manufacturer investing in workforce health

Who they are

Franklin International is a Columbus, Ohio-based manufacturer of adhesives, sealants, and polymers. Operating in a competitive labor market, workforce health and benefits play a meaningful role in attracting and retaining talent.

A recognized need

Franklin International offered health benefits but found a gap. Many employees lacked a primary care provider and needed help navigating their healthcare options. The existing system wasn't working well enough for the workforce.

THE CHALLENGE

Closing the gap on employee healthcare access

Franklin International had a problem: Its workforce had limited access to primary care. A dedicated onsite health center was impractical, requiring capital, construction, and staffing the company couldn't absorb. They needed a better solution to bridge the healthcare gap.

  • Employees lacked consistent relationships with a primary care provider

  • No onsite health center solution was feasible given cost and complexity

  • Low awareness of available healthcare options drove disengagement

“What we were really looking for was a solution that would help employees who didn’t have a primary care doctor get preventive care before conditions became critical,” said Doug Reyes, manager of compensation and benefits.

THE MARATHON HEALTH SOLUTION

A turnkey network approach to comprehensive primary care access

Joining the Marathon Health Columbus network

Franklin International joined the Marathon Health network in 2022, connecting employees to advanced primary care through existing health centers across the Columbus metro area.

A turnkey implementation process

With health centers already in place, implementation required only eligibility setup and employee communication. Franklin International was up and running fast.

Engagement through communication and incentives

TV screens, mailers, and employee referrals drove awareness and enrollment. An incentive program rewards employees for participating in screenings, annual physicals, and other wellness activities.

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patient satisfaction NPS, reflecting the quality of care delivered through the network

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high-risk member engagement

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of high-risk members made measurable progress on key biometrics

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of Franklin International employees actively using Marathon Health services

  • Being able to say we offer primary care is both a simple message and a message that people care about…I think most employees think healthcare is too expensive.

    DOUG REYS
    Manager of Compensation and Benefits, Franklin International
GET THE CASE STUDY

See how stress-free network access drives real results

Franklin International's story shows what's possible when advanced primary care is accessible and easy to implement. Download the full case study to see how Marathon Health helped a manufacturing employer improve workforce health—without building from scratch.
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