A person in a hi-vis vest, safety glasses, and orange gloves directs a hose toward the underside of an aircraft on a tarmac
Case Study

Onsite healthcare teams go extra distance caring for Duncan Aviation

Learn how Duncan Aviation transformed employee health access and saved over $23M by partnering with Marathon Health to deliver onsite care.
Read the case study

For organizations with large, dispersed workforces, healthcare access is rarely straightforward. Employees face geographic barriers, demanding schedules, and a culture that makes prioritizing personal health difficult, leading to delayed care and rising costs. This case study explores how Duncan Aviation tackled this through a strategic partnership with Marathon Health.

A healthcare provider in a white coat and stethoscope reviews a tablet with a smiling person in a clinical setting
ABOUT DUNCAN AVIATION

A workforce built on precision, supported by care

Who they are

Duncan Aviation is a leading aircraft maintenance, repair, and overhaul provider with more than 5,600 employees across multiple facilities.

A commitment to employee wellbeing

Duncan Aviation recognized that traditional healthcare models weren't meeting employees where they were. Accessibility, equity, and trust became the defining challenges—leading Duncan Aviation to establish Duncan Aviation Family Health, a network of onsite health centers powered by Marathon Health.

THE CHALLENGE

Closing the gap between employees and care

For Duncan Aviation, workforce health is a business imperative. With thousands of employees in demanding roles, gaps in care access carry real consequences. The challenge wasn't just about cost—it was about building a healthcare experience employees would trust and use.

  • Geographic and scheduling barriers limited access to routine care

  • Stigma around behavioral health prevented employees from seeking support

  • Low engagement threatened the ROI of existing health benefits

These weren't isolated issues—they were interconnected barriers requiring a coordinated response. Without embedded care, Duncan Aviation faced continued disengagement and rising costs.

THE MARATHON HEALTH SOLUTION

Bringing comprehensive, trusted care directly to employees

Onsite health centers built around employee access

Marathon Health established onsite centers offering primary care, behavioral health, and preventive screenings.

A trust-first model that integrates with company culture

Marathon Health providers integrated into Duncan Aviation's culture—engaging employees in break rooms and hangars, reinforcing confidentiality, and normalizing care-seeking.

Targeted campaigns to address behavioral health stigma

Campaigns to destigmatize behavioral health, including lunch-and-learns and expanded mental health services. Pivoting to mental wellness during COVID-19 drove meaningful employee uptake.

A polished private jet with open boarding stairs parked on a sunlit tarmac under a clear blue sky
MEMBER SATISFACTION
0 %

patient satisfaction reported across Duncan Aviation health center visits

0 %

average monthly employee engagement with Marathon Health services

0

Net Promoter Score earned by Duncan Aviation's onsite health centers from employee

$ 0 M

in cumulative healthcare savings achieved by Duncan Aviation through year eight

0 %

of employee spouses actively engaged with services

  • Our Marathon Health providers are out in the hangars, they're doing blood pressure checks in the break rooms. They're just part of Duncan…everybody knows them.

    KRISTEN FANNON
    Wellness Specialist, Duncan Aviation
GET THE CASE STUDY

See how nine years of partnership transformed employee health

The Duncan Aviation story is one of sustained commitment—to employees, to culture, and to measurable outcomes. Download the full case study to explore the strategies behind their success and what a Marathon Health partnership could mean for your workforce.
LET'S CONNECT

Find the best advanced primary care model for your people

Talk to our team