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Case Study

New Balance takes healthy strides with wellness and preventive care

See how New Balance partnered with Marathon Health to drive measurable improvements in employee health outcomes and generate $12.3M in savings.
Read the case study

Rising healthcare costs put pressure on employers to find solutions beyond traditional benefits. For large manufacturers, the question is pointed: how do you improve employee health while keeping costs in check? Onsite health centers have emerged as a proven strategy, giving employees access to care where they work. But success requires the right partner, strong engagement, and a long-term commitment to population health.

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ABOUT NEW BALANCE

A global brand committed to healthy, active living

Who they are

New Balance is a global athletic apparel and footwear company with a mission rooted in helping people live healthier, more active lives. The brand employs a workforce of skilled associates who are central to its operations.

A partnership built on shared values

In 2009, New Balance partnered with Marathon Health to open onsite health centers at three New England manufacturing sites, serving about 1,000 eligible employees. What started as a cost-reduction plan is now a key benefit.

THE CHALLENGE

Controlling costs while truly improving employee health

New Balance faced rising healthcare costs, and traditional benefits were not delivering needed outcomes. A reactive approach to employee health was costly and unsustainable.

  • Escalating healthcare costs with limited visibility into root causes

  • Low utilization of preventive care among manufacturing associates

  • No centralized, convenient access to care at or near the worksite

Addressing these challenges required more than a vendor. It required a clinical partner willing to embed in the workforce, build trust, and take a long-term view of population health. New Balance needed a solution centered on prevention, access, and measurable outcomes.

THE MARATHON HEALTH SOLUTION

Three onsite health centers built to engage, prevent, and deliver results

Onsite access designed for manufacturing

Marathon Health opened three onsite health centers at New Balance facilities, giving associates direct access to primary care. This convenience removes barriers to care.

A preventive care model focused on long-term outcomes

Marathon Health's care teams focus on prevention and condition management, helping associates address risk factors before they become costly chronic problems.

A trusted benefit that associates value and use

The onsite health centers evolved from a cost-control strategy to a valued benefit. High engagement and satisfaction scores show the trust associates have in their care teams and the personal impact.

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MEMBER ENGAGEMENT
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engagement rate with Marathon Health onsite health centers

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of associates reported being satisfied or very satisfied with their experience

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ROI achieved by New Balance through its Marathon Health onsite health center program

$ 0 M

in gross savings delivered to New Balance through onsite health center partnership

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reduction in high blood pressure prevalence among associates

  • If a company has made the decision to go all-in on wellness, I think one great way to do that is with an onsite health center and have found that Marathon is best-in-class.

    GLENN HASKELL
    Benefits Director, New Balance
GET THE CASE STUDY

See how New Balance built a healthier workforce

New Balance's experience shows what's possible when employers commit to preventive care and onsite access. From a 70% engagement rate to $12.3M in gross savings, the results are clear. Download the full case study to explore the strategy and outcomes behind this partnership.
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