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Humanizing Health with Virtual Care

April 17th, 2020 | 1 min. read

By Marathon Health

During these unprecedented times, we look to one another for kindness, compassion, and support. Now, more than ever, taking care of our physical and mental wellbeing is crucial. Marathon Health care teams are supporting our patients by answering health concerns, supporting them in staying well, and managing chronic conditions as they navigate COVID-19 risks.

As a natural extension of our care model, we are proactively reaching out to high-risk, vulnerable patients to offer care and support, conducting more than 25,000 calls within the past ten days.

Gaining access to high-quality, holistic, and proactive care is easier than ever. With Marathon Health Virtual Care Services, employees and their dependents are just a click away from care with providers they know and trust. By connecting with a smartphone, computer, or another connected device, Marathon Health providers continue the meaningful relationships they have with patients and help them navigate their health concerns during this time.

Patients schedule and join appointments for virtual medical care, behavioral health, health coaching, physical therapy, chronic condition management, screenings, and health reviews through the Marathon Health eHealth Portal.

With virtual care extending the reach and delivery of humanized healthcare to our eligible members, they can count on:

With virtual care extending the reach and delivery of humanized healthcare to our eligible members, they can count on:

  • Private and HIPAA-compliant access to trusted providers.
  • Seamless care with patient records available to the provider from the Marathon Health EMR.
  • Peace of mind with a convenient appointment.
  • Proactive outreach and patient education to continuously engage patients.
  • Wide range of services beyond quick transactional care.
  • Continuity of care planning and delivery.

Our goals are to maintain the health of people who are well, meet the needs of those who are sick, and help to reduce the burden on the healthcare system overall. By delivering care through a virtual approach, we serve our patients and communities when they need it most.