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Referral Assistance Beyond Our Walls
Marathon Health's referral coordinators offer a personalized, high-touch approach to help your employees find the best specialists and procedures at the best price.
Give your employees a better choice with value-driven referrals
The price for most healthcare services does not correlate with quality, yet choosing the best place for care is one of the most impactful decisions your employees can make in their healthcare journey. Decisions are often made with insufficient information, influenced by healthcare providers incentivized to refer within the system, and not based on objective quality and cost measures.
Faster Time to Contact
Our referral coordinators have a 100% patient contact rate within one business day of the provider initiating the referral.
More Completed Referrals
Over 60% of patients who receive a referral for outside services complete their referral.
Highly Rated
Patients love our value-driven referral service and have given it a 90+ Net Promoter Score (NPS).
Your employees get VIP treatment when accessing care outside the health center
Effective, value-driven referral management relies on high-touch, personalized outreach. Our team of dedicated referral coordinators helps your employees get quality, affordable care based on objective quality and cost measures.
Marathon care team orders referral
The patient referral is placed in the referral coordinator care queue.
Referral coordinator outreach
Our referral coordinator contacts the patient within on business day to understand their needs.
Patient preferences established
The referral coordinator discusses scheduling preferences and priorities with the patient.
Options and scheduling
Our referral coordinator reviews advanced cost and quality analytics to find the highest-value provider.
Referral appointment
The referral coordinator schedules the appointment on behalf of the patient.
Collect results and close
After the appointment, data flows back to Marathon Health to ensure the continuation of coordinated care.
Ensure your referrals are guided by best-in-class quality data
We've partnered with Garner Health to leverage their data-driven physician analytics, allowing our dedicated referral coordinators to guide patient choice more effectively. Garner has developed a proprietary model that uses 500+ specialty-specific measures to assess a specialist's impact on the total cost of care.
Experience healthcare differently with Marathon Health
Ditch the broken healthcare system and provide your workforce with a benefit focused on improving their health and lowering costs for everyone.
