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Virtual care built on real relationships

Our virtual care for employers and plans delivers more than convenience—it builds trusted, continuous patient-provider relationships that drive equitable access and better outcomes for your entire workforce.

Talk to our team get THE STATE OF PRIMARY CARE STUDY
CARE WITHOUT LIMITS

Virtual care meets your people anywhere

Continuity that changes everything

Members see the same provider every visit, building the trust and continuity that drives better outcomes over time. It’s relationship-based care, not transactional telehealth.

Whole-person care, fully virtual

From mental health to health coaching, members can access a full suite of integrated virtual health services. Most can meet the majority of health needs without setting foot in a health center.

Equitable access for every member

Licensed in all 50 states, our dedicated virtual care team cares for remote, distributed, and hybrid workforces nationwide—so geography never affects the quality of care a member receives.

MADE TO MIX

Customize your access model

Not every workforce fits one model. Mix and match access channels—onsite, nearsite, network, and virtual—to build a care strategy that reaches every member, wherever they are.

How to choose your model
Virtual Care
Network
Health centers
Onsite and nearsite
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VIRTUAL CARE EXPLAINED

More than telehealth—high-quality virtual primary care

A dedicated virtual care team

This is anything but a call center. Our integrated team of physicians, nurse practitioners, and care coordinators is completely dedicated to your members, building the relationships that make virtual care actually work.

Engagement tools that keep members connected

From automated outreach and clinical reminders to personalized patient portal resources and incentive programs, our comprehensive engagement strategy keeps members actively involved in their health.

Care on your members' terms

With eVisits, SMS-based scheduling, and a powerful patient portal, members can communicate and access care the way that works best for them—whether it’s a video visit, a message, or a quick check-in.

Woman looking at her laptop during a Telehealth appointment.
EXPLORE YOUR OPTIONS

Discover the right access model  for your workforce

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VIRTUAL CARE SERVICES

Comprehensive virtual care for whole-person health

Core advanced primary care:

PRIMARY AND PREVENTIVE CARE

Annual wellness visits, routine check-ups, and more

URGENT CARE

Care for acute needs like colds, flu, allergies, UTIs, and wounds

CONDITION MANAGEMENT

Education, symptom monitoring, and medication management for chronic conditions

TESTING, IMMUNIZATIONS, AND LABS

Referrals made easy for labs, testing, and various immunizations

BIOMETRIC KITS

Home monitoring tools for virtual visits and beyond

AFTER HOURS SUPPORT

Always-on, 24/7 access to nurse support and triage

MEDICATION MANAGEMENT

Home delivery for common medications and an Rx savings card for retail access

CARE NAVIGATION

Specialty eConsults to avoid referrals; navigation to value-driven referrals, when needed

Integrated care:

MENTAL HEALTH

Mental health clinicians for full spectrum care; workplace support programming

MUSCULOSKELETAL

Physical therapy and self-guided tools for movement health

LIFESTYLE MANAGEMENT

Health coaching, nutrition therapy, targeted condition support, and GLP-1 programs

GETTING STARTED

A clear path from day one—and expert guidance along the way

Whether you're switching partners or starting fresh, we're here to make it easy—from custom builds to turnkey solutions ready in fewer than 90 days.

Assess

Find the pressure points that matter most. This step clarifies where the advanced primary care model can make a meaningful difference for your organization—and helps avoid the misalignment that can stall adoption.

  • Where is healthcare spend most concentrated today?
  • Which employee groups struggle most with access or continuity?
  • Are utilization patterns driven by gaps in primary care or downstream care?
# 1
Assess
# 1

Design

Build the model around how your workforce actually works. That way, care fits into employees' lives instead of forcing them to adapt.

  • Which care models fit your geography, size, and workforce needs?
  • How quickly are you looking to launch?
  • Do you want to extend access beyond employees to family members?
# 2
Design
# 2

Launch

Create clarity, confidence, and momentum with your people. Early engagement shapes everything that comes next and is one of the strongest predictors of long-term impact.

  • Do employees know when to use advanced primary care?
  • Are leaders visibly reinforcing the shift in how care is accessed?
  • Is the message simple, consistent, and easy to act on?
# 3
Launch
# 3

Measure

Use early signals to guide next steps. Measurement starts with behavior change, then progresses to utilization trends—and ultimately to cost and outcomes.

  • Are employees using APC as intended?
  • Are preventive visits increasing? Is downstream spend decreasing?
  • What opportunities could be addressed by expanding your health center?
# 4
Measure
# 4
HEALTHCARE THAT FEELS DIFFERENT

Trust between patient and provider changes everything 

  • I got sick right before leaving for a vacation in Hawaii. The doctor called me while I was on vacation and sent a prescription to the island I was on. That was the best customer service I’ve ever had.

    Venice

    Marathon Health Patient

  • We offer video visits, phone visits, and in-person care so patients can stay connected wherever they are. For college students especially, that flexibility makes a huge difference.

    Jennifer

    Marathon Health Provider

  • The virtual visits have been fantastic. The flexibility has been amazing. Very little wait time (maybe 2-3 minutes), the doctor remembered me and my health profile, she was very friendly and helpful as always, and the visit took no longer than 15 minutes.

    Katie

    Marathon Health Patient

  • Patients can message us directly through the portal… we check it daily and respond so they have access even while they’re at work.

    Adam

    Marathon Health Provider

  • We did a FaceTime call from vacation and had prescriptions sent to Walgreens within half an hour. We paid nothing and avoided sitting in an emergency room for days.

    Judy

    Marathon Health Patient

  • We are able to complete virtual visits via phone and video, and we’ve rolled out a new messaging platform so patients can reach us more easily when they need care.

    Kathleen

    Marathon Health Provider

VIRTUAL CARE THAT PERFORMS

 Real outcomes from real relationships

Closeup of a smiling Marathon Health patient.
MEMBER SATISFACTION
0 %

member satisfaction—because it’s virtual care people trust

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asynchronous interactions per year, it’s care anywhere

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of members are able to schedule at preferred time

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of visits are preventive—this isn’t episodic sick care

  • jjkellerassociates logo
    jjkellerassociates logo

    This type of care is great for our employees because they are everywhere. So having the opportunity to not only provide in-person care for those that are in-person, but the ability to provide the same type of care for our remote associates that are across the country. Having that equal benefit is really important.

    KENDL BEHLING
    Benefits and Wellness Leader
  • Keystone Cooperative logo.
    Keystone Cooperative logo.

    We have 250 branch locations, and a lot of our employees don't have access to care. What personally got me was hearing an employee say, ‘I don't have a primary care provider.’ That made me realize we've got to take action on our preventive care for our employees.

    MARIE YORN
    Director, Total Rewards
  • Aflac
    Aflac

    We have a footprint pretty much in every state, so we added CareAnywhere [Marathon’s virtual primary care solution]. Everyone who has used it has been amazed that you can actually do a primary care appointment virtually, you can have your lab work done, and they can help you monitor your blood pressure, your diabetes—the whole nine yards.

    TRICIA GRIGGS
    Health and Wellness Manager
LET'S CONNECT

Find the best advanced primary care model for your people