Marathon Health care navigators working on a tablet device.

Care navigation services prevent unnecessary care and coordinate the rest

Healthcare is a maze of unnecessary referrals and avoidable costs. At Marathon Health, our teams manage the full journey—handling specialty referrals, coordinating care close to home, and supporting members at every step.

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A PROBLEM WORTH SOLVING

Fragmented care is costing everyone

0 %

say coordinating healthcare is time-consuming and overwhelming

AAPA

0 hours

spent weekly by patients coordinating care

AAPA

0 B

of U.S. healthcare spending is considered wasteful

JAMA

0 %

of Americans have experience a barrier accessing a specialist

BMC Health Services Research 

BUILT AROUND VALUE 

Improve the experience and control downstream spend

Fewer referrals, better outcomes

Our providers manage up to 90% of care needs and use specialist eConsults to resolve clinical questions, preventing unnecessary referrals before they happen.

Navigation to the highest value care

When specialty care is truly needed, our care navigators use cost and quality analytics to guide members to in-network, high-value specialists—not just whoever is available.

Support every step of the way

From appointment scheduling and results coordination, to help navigating the benefits ecosystem and alternative networks, we make sure members never fall through the cracks.

THE ULTIMATE GUIDE

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THE IMPACT OF INTEGRATION

Care navigation and primary care, better together

Guidance built on real relationships

Dedicated PCPs earn the trust and credibility to steer members toward the right care.

Informed referrals, not reactive ones

Referrals are backed by a complete, whole-person view of member health.

One home for 90% of care needs

Robust primary care means fewer referrals, lower costs, and better continuity.

Care that comes full circle

Specialist results flow back to primary care, so nothing gets missed.

Members never navigate alone

From referral to results, members always have someone in their corner.

ingerated-care-navigation
CARE NAVIGATION SERVICES

Tools that make it easy for your members to navigate care

eConsults give primary care teams virtual access to 140+ specialties, for expert insights within hours. As a result, they can often resolve questions without specialist referrals.

Robust analytics with 500+ quality measures guide every referral recommendation. Members see high-value, in-network specialists based on cost and outcomes data.

Members never have to navigate the system alone. A dedicated referral coordinator handles outreach and scheduling to ensure members get to the right specialist.

Our teams manage medical record transfers, referral results, and post-appointment follow-up to enable continuity of care all the way from referral through recovery.

Specialist results flow back into the primary care record to keep the full care team informed and prevent gaps in treatment.

Members get high-touch guidance as they navigate their benefits landscape—from alternative network steerage to warm handoffs—quarterbacked by their primary care team.

NAVIGATION THAT WORKS

Smarter care navigation services deliver better outcomes at lower cost

Father holding a child.
Avoided specialist referral/test
0 %

of specialist referrals and testing are avoided with eConsults

0 %

of members choose a Marathon-referred specialist—because trust drives better decisions

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closed loop referral rate—because support drives adherence

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saved per completed referral—proof that smarter navigation pays off

  • CEBT logo.
    CEBT logo.

    Marathon Health brings so much value to CEBT’s members beyond its high-quality care and has embraced its role to help members navigate the complex healthcare system and better understand which benefits are most relevant to them.

    JOE DEBA
    Director with CEBT’s Trust Administrator
  • jjkellerassociates logo copy
    jjkellerassociates logo copy

    Our employees value the ease of scheduling appointments, the level of care that they receive, and the time they get to spend with providers. It's not an experience they have with other health care models.

    KENDL BEHLING
    Benefits and Wellness Leader
  • City of Arvada logo
    City of Arvada logo

    Marathon Health showed us a completely different model. Where you could actually have a relationship with your doctor–the emphasis is on doctor patient relationship and access to care.

    GABRIELLA BOMMER
    Director of Human Resources
A BETTER KIND OF CARE

 Care navigation, accessible whenever and wherever

Man standing in front of a Marathon Health onsite health center.

Onsite and nearsite
health centers

Your primary care provider and referral coordinator work side by side, managing care onsite and navigating specialty referrals with the full context of your members' health.

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Exterior of a Marathon Health network health center.

Network
health centers

Members can access value-driven referral support and care coordination across 100+ locations nationwide, ensuring high-quality specialty care no matter where your workforce is.

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Doctor during a virtual care call.

Virtual
care

Virtual members get the same high-touch referral support they would in person, with dedicated coordinators guiding them to the right specialists from wherever they are.

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Find the best advanced primary care model for your people